Mr & Mrs Hellberg, Sussex
"Just a quick note to say how pleased we are with the sun awning recently installed by yourselves - it looks good and operates perfectly. Also, a big thank you to the two fitters who were most efficient and courteous. Many thanks."
Mr C Smith, Somerset
Customer Testimonials
Here you will find a selection of recent letters we have received from our customers.
Dear Sir
Just a short note to say that we were very pleased with the glass Veranda that we had installed recently. The two fitters arrived before 8am and were finished and all tidied up within four hours. Very efficient workers as they had built many before. They worked non-stop throughout and enjoyed the odd cups of tea while working. We are now looking to make more use of our garden through the summer months with the cover and shade that the Veranda will give.
We have already had friends and family comment how neat it looks.
Please say thanks to all your staff in the manufacture and installation that has added a new dimension to our garden.
Regards
Mr & Mrs R Court
Dear Sir/Madam
Just a quick note to say how pleased we are with the sun awning recently installed by yourselves - it looks good and operates perfectly. Also, a big thank you to the two fitters who were most efficient and courteous. Many thanks.
Clive Smith
Dear Miss Mouatt
We are happy to record our total satisfaction with regard to the product and the fitters who installed our Veranda. Further, all telephone calls were dealt with very courteously.
Yours sincerely
KC Clark
Dear Mrs Horsey
We wish to express our pleasure in our new Veranda - it has given real distinction to the front of our house!
We have also been impressed by your staff at every stage of the installation, who have shown great professionalism, as well as courtesy.
Thank you very much!
Yours faithfully
Mr & Mrs Creamer
Dear Miss Mouatt
We are delighted with our new Veranda. please pass on our sincere thanks to all concerned - with special thanks to your two colleagues who turned up last week in the freezing cold to finish off a couple of final bits and pieces.
Roll on next spring!
Thank you
A Rook
Dear Mrs Horsey
Many thanks for your letter of 12th October. We are very happy with the Veranda/Car Port you erected for us. There have been many favourable comments from our customers.
Yours Sincerely
J Barker
Dear Mrs Horsey
Thank you for your letter of confirmation dated 14 November 2012 in connection with the security shutters which were recently installed.
I was pleasantly surprised by the speed of installation and speaking with a background of engineering I am pleased to express my satisfaction with the work of the installation team who did their job under less than favourable weather.
The insight of the foreman to minimise the work inside the house spoke of expert experience and that became clear from the team\'s coordination.
You are to be congratulated with the workers of this calibre who did not only do a perfect job but also behaved themselves very pleasantly and polite.
Yours sincerely
JCM Peereboom
Dear Mrs Horsey
As requested in your letter dated 15 August I am writing to let you know my estimation of the service provided by your company.
I\'ll start from the beginning - getting information on your products. I sent away for information from National firms that advertised in the press and your company was the only one that sent a letter with the brochure. I considered this to be a good start and contacted you to arrange for someone to come out and explain what your products were and cost.
I was very impressed with Mr Gledhill who explained in great detail what size blind we required and the technical details of the material used. After Mr Gledhill gave me the cost, which I thought was very reasonable and I ordered the blind.
On the day of the fitting the team who came to install my awning arrived on time and were very polite and friendly. They were Sean and Lee they completed the installation without any fuss and left the work area in a clean and tidy condition.
We have used the awning and it is exactly what we required. I can say from start to finish the service provided by your company has been excellent and I would not hesitate to use you again.
Yours sincerely
C Robins
Dear Sirs
I would like to say how pleased we are with the awning installed this morning. Especially the helpful manner of your two men, they are a credit to your company.
Your faithfully
Mr & Mrs Hellberg.
Dear Miss Mouatt
We would like to thank Nationwide Home Innovations for the outstanding service they provided with regard to the installation of an awning outside our garage.
All aspects of the job, from the initial consultation through to the erection of the awning were conducted professionally, punctually and reliably by various members of the team. In particular we would like to thank Leigh & Chris who were courteous and extremely proficient in assembling the awning.
We are very pleased with the aesthetic appearance of the final product.
Many thanks
Kind regards
Mr & Mrs Blackbeard
Dear Sirs
Much appreciation for a professional and efficient service from start to finish.
Thanking you
WA Gillon
Dear Miss Mouatt
Thank you for acknowledgement of our final payment & for your vouchers.
We were very pleased with the work carried out & I would recommend Nationwide to any of our friends seeking this type of construction.
Your sincerely
Colin Poole
Nationwide Home Innovations
I would just like to say the installation of my awning was carried out expertly and quietly and the installers were polite and helpful.
The awning is working well and doing its job.
I would have no hesitation in recommending your company to friends, neighbours and family.
Regards
P Pace
Dear Miss Mouatt
Apologies for our delay in replying to your letter. The computer printer has broken so I am resorting to a hand written letter. I hope you can read my writing!
We are very pleased with the Veranda. As we have an old cottage we were concerned it might not be the right thing to do. However, it does in fact enhance the cottages appearance.
Everything has been very efficient from beginning to end. We were particularly impressed by your hardworking young men who installed the Veranda. Full marks to them!
Thank you for a good job done.
Yours sincerely
Sue Rogers
Dear Miss Mouatt
In reply to your letter of July 5 we are very satisfied with our new Veranda. The men who came to put it up were very good, polite and efficient and the Veranda itself looks good and seems very well designed. We have already used it many times and during this wet summer, being able to sit outside and not worry whether it is going to rain or not has been an added bonus.
Many thanks
Yours sincerely
E Olney
I would like to express my sincere thanks to all of the team involved in getting my awning to me for my special day.
I know that alot of people went that extra mile and I cannot thank you enough. We are so pleased with the finished product that I would recommend your firm to any of my friends and family.
Thank you from the top down.
Ian Leggett
Dear Mrs Horsey
Thank you for your letter of the 19th. the receipt for my final payment and the book of recommendation vouchers.
I am pleased to tell you that I was impressed with the service your firm provided: my initial queries about installing the sun awning were answered promptly; your representatives kept their appointments and provided much helpful advice; the quotation I was given seemed reasonable and the item was fitted promptly, quickly and with the minimum of disruption. So far, I am more than happy with the result.
Yours sincerely
M Dawson
Dear Miss Mouatt
I refer to your letter of 14 September.
I am pleased with the awning which your firm installed. The two men who carried out the work were courteous and efficient and tidied up neatly.
Yours sincerely
NT Biggs
Dear Sir or Madam
I am very pleased with my Sun Awning & happy that I am able to use it now we are having some decent weather. The two young men that installed it were very pleasant & helpful & left everything neat & tidy. Thanks also for vouchers, will gladly recommend you to friends.
Yours sincerely
Mrs Tough
I am really enjoying my sun/rain awning that was installed by your company on 30th August. It feels like another room and has been used almost every day since in both scorching sun and rain. Everything about the purchase/installation was very professional and I have already had many compliments.
Thanks again for the great service/product and I will have no hesitation in recommending your company in the future.
Yours faithfully
Ms Hoos
Your company fitted my Security Blind to the rear patio doors of my house. The service we received from both of your representatives was excellent. The finished job and the product is excellent providing discreet but effective security to my home.
The two guys who fitted the shutter, Richard and Bill were both professional and courteous, working outside on the first really cold day of the year in Cambridgeshire.
They are a credit to your excellent company.
Yours sincerely
Lt Col T Gallagher (Retd)
Dear Nationwide
I would like to thank you for sending us a reward for recommending your company to Professor and Mrs Davies.
I would also like to say how pleased we are with our Veranda. When we have finished dressing it, I will send you some photographs. I know photographs were taken at the time of construction, but it will look even better when we have done a bit of sorting out round about it.
All we need now is some decent weather!! (We've had a couple of days so far, but they can be a bit of a premium in Scotland!)
We will continue to recommend you for your efficient and caring service.
Many thanks once again.
Yours with kind regards
Jean Martin
Dear Sirs
Thank you for confirmation of the settlement of our account.
We are very satisfied with the outcome of our order for a glass Veranda. The work was carried out competently by your team from Uttoxeter with minimum inconvenience. The structure seems well designed and the integrity of the finished feature suits our requirements very well.
With thanks
Your Faithfully
Mr & Mrs Meddings
Dear Sir
I wish to say how delighted I am with my Awning.
From the very first time I contacted you on the phone until the end I have been treated with great courtesy, kindness and efficiency. I shall certainly recommend you to my friends - probably during the summer when the awning is in use, no doubt it will be admired by one and all!
Yours most sincerely
E W Edwards
Dear Sir or Madam
Further to your letter dated 1st March we are writing regarding the installation of our new Sun Awning. We are absolutely delighted with the end product and look forward to many happy hours using it in the summer.
We were also very impressed with the professionalism of all your staff, particularly with your surveyor and also your fitters who did a first class job and left the site clean and tidy.
We have no hesitation in recommending you to others.
Yours faithfully
Mr & Mrs Amor
Dear Mrs Horsey
Thank you for your letter dated 20th December 2010. I haven't replied before now because the weather has not been outside weather!
But today I really appreciated my Veranda, sitting in the sun, not worrying about neighbours.
Many thanks to all concerned.
Your sincerely
Miss C Simson
Dear Miss Mouatt
In response to your letter of 6 October 2010, I have been very satisfied with the service I have received from you, from the initial visit of Mr Moss, the surveyor and the fitters. All were very helpful and ready to take a s much time as necessary to answer any questions I had.
The sun awnings look very smart and should there be a heat wave again, will no doubt shade the appropriate rooms!
Yours sincerely
Mrs B Bunker
Dear Mr Marshall
I write to say that Darren & Matt your team who put up our awning did a superb job. They were patient in face of a difficult situation, extremely competent and good company and when finished at 4pm on a Friday they faced a 4-5 hour journey home.
Absolutely first class - your company should be proud of them!
Yours sincerely
Michael Robinson
Dear Nationwide
My estimation of the installation of my sun awning is that I doubt if any other firm could do better.
To have an awning installed thirteen days after ordering by two very charming and efficient gentlemen was a pleasant experience. The advice given by Mr Moss was most helpful, I can now sit back and enjoy the summer in comfort.
Thank you once again
Mrs K M Smellie
Dear Miss Mouatt
I was very satisfied with both the product and the installation. Your fitting team were on time, very courteous and left the areas concerned clean and tidy. So far the product is fit for purpose and aesthetically pleasing.
T Holder
Dear Mrs Horsey
Thank you for the excellent service provided by Nationwide Home Innovations from our first contact to the day of the installation itself.
The men who installed the awning turned up on time, were very professional, courteous and helpful. We are very pleased with the product and would definitely recommend Nationwide Home Innovations to family, friends and others.
Yours Sincerely
D & A Burt
Dear Sirs
Just a short note to say thank you to all concerned regarding the recent installation of my Veranda.
To have a job very well done from beginning to completion without delays, excuses and poor workmanship has been a very pleasant surprise.
I am very pleased with the finished structure so once again many thanks, particularly to Darren & Matt your installers. I shall have no hesitation in recommending your company should the occasion occur.
Yours sincerely
B R Andrews
Dear Miss Mouatt
I was very pleased with the service I received and the excellent workmanship on the fitting of my new garage door. This has enabled me to recommend your company to my sister in law who requires a new door for her garage.
Sincerely
W E Price
Dear Miss Mouatt
First I must apologise for the late reply to your letter dated 14 June 2010 - it was just at the bottom of the 'To Do List'.
The installation of our sun awning was entirely to our satisfaction, especially as it was raining!!
The installers arrived on time, installed in a competent manner, made sure we understood instructions, and cleared up afterwards.
Many thanks for a good service.
Yours sincerely
G & J Powell
Dear Sir
I would just like to let you know how pleased I am with the roof blind fitted in the conservatory, a real joy to sit in the conservatory now. I would like to thank the helpful Mr Moss who was able to solve a problem we had, my thanks also to the fitters who worked non stop from start to finish, they are Simon and Andy. I would certainly recommend your company fro service and the quality of the products and installation.
Yours sincerely
Mrs V Smith
Dear Ms Mouatt
I am pleased to report that we are delighted with the finished result. The initial design has been executed perfectly, the product appears to be of the highest quality and the installation team were first-class, attentive to detail and obliging. Having had 'conventional' builders around for several months working at their usual leisurely pace, it was a revelation to see what can be achieved in a day when conscientious people really put their back into a job.
This is the second time we have used Nationwide products and services and on both occasions we have had nothing but praise.
Please keep us informed of new products and services you may introduce in the future.
Regards
Yours sincerely
Philip Burley
Dear Mrs Horsey
Thank you for letting me know that the cheque was received in full settlement of my account.
I am very pleased with the personal contact received by all of you: Mr Gledhill, Darren and his team, making sure my money was well spent.
The veranda came into its own the rest of this week, being 'christened' by the 'monsoon' rains! It all looks very smart.
Thank you again
Yours sincerely
Patricia Esler
Dear Miss Mouatt
Thank you for your letter dated 27 September with the recommendation vouchers enclosed. We were able to make use of one voucher with the first book you sent to us as friends were impressed by your original installation and ordered as a result.
We have to say that we find your service outstanding. From the first enquiry until the installation of the canopy your attitude to us as customers was exemplary. We will have no hesitation in recommending you to anyone interested in your products.
Yours sincerely
David F Willie
Dear Sir
Our awning was fitted yesterday and we are very pleased with the two young men installers. They did an excellent job and were a pleasure to have working at our home.
Yours
A & M Schroder
Dear Sirs
We are pleased with our new garage door which was fitted last week. The work was carried out efficiently by your two very pleasant gentlemen.
Yours sincerely
L D White
Dear Mrs Horsey
Thank you for the recommendation vouchers in respect of the patio awning that we have had fitted. I will certainly be pleased to recommend the awning and the service we received, whenever the opportunity arises. Obviously this is not the best time of year to make the most of the awning, but we were fortunate to purchase it with a large discount at the end of the season.
The fitters arrived at the time expected, were quick, efficient and tidy and did a really good neat job. They explained the workings of the awning and we are very satisfied customers.
Yours sincerely
J M Battle
Dear Mrs Horsey
Thank you for your letter of 21 July. I must apologise for not sending earlier than this a letter of our estimation of the service provided by your company, the finish etc for your records.
We have been absolutely over the moon with our new sun awning and the fitted light bar is so useful when we let our dogs out before bedtime. Although a good part of this years summer was wasted (from my point of view anyway!) the new awning will be invaluable next year when we hope for weather as good, if not better, than that experienced in May/June 2010.
The finish of the work was excellent and your fitters were cheerful and courteous. What more could we ask? To get the awning installed in the one day was really convenient for us.
Many thanks again. We shall definitely recommend your company to anyone who sees our installation and shows any interest in purchasing one for themselves.
Yours sincerely
B & J Markey
Dear Sirs
Following its constant use this summer I would like to express my complete satisfaction with my sun awning.
I would particularly like to mention how impressed I was with the two young men who installed it. They were both very efficient and extremely courteous and considerate.
Many Thanks
Yours Faithfully
June Preece
Dear Sirs
Further to your letter of 12 November regarding your operatives' service when they installed our new garage door, they were very prompt - arriving at 9.00am having driven from Wareham - extremely polite and efficient, and are a credit to your company.
The door is functioning very smoothly and is attracting some admiring looks from our neighbours - you might even get an order, bearing in mind it has only been operating a week.
Yours faithfully
Carol & Gordon Potter
Dear Sir or Madam
I am very pleased with my Veranda. It looks most authentic and was installed with a minimum of fuss by a very pleasant and helpful team. It has been admired by so many visitors.
Yours Faithfully
V Brown
Thank you for the Sun Awning recently erected over my patio, the quality of which I must say is superb. Not what I had expected at all. The family will enjoy the garden much more now.
The workmen arrived 8am and never stopped until the job was finished. Very professional, courteous and extremely tidy, not a thing for me to do when they left.
From a very satisfied customer.
Thank you again.
A Lowe
Dear Mrs A Horsey
I would like to say how very pleased we are with the Sun Awning installed by your team recently. Their professional approach to the task was a pleasure to see and after completion they made sure the area was clean and tidy.
Without doubt we would recommend not only the product but your company as well.
Thank you
Yours sincerely
I Collier
Dear Mrs Horsey
As asked in your letter, which accompanied our receipt, I would like to say that my husband and I were pleased with all 3 visits made by representatives of your company.
First the sales person, the the person who measured and confirmed our order and lastly the two men who installed the awning.
All were extremely polite and courteous and came at the prearranged dates and times.
We are very pleased with the awning and hope to get many trouble free years of enjoyment from it.
We would certainly recommend you to others.
Yours sincerely
Mr & Mrs Lancaster
Dear Miss Mouatt
On your request I am writing to inform you that I am very pleased with my awning installed by Nationwide Home Innovations.
Simon and his colleague arrived on time and worked very quickly and tidily. They were very professional in the way they worked and left everywhere tidy as they left.
Yours sincerely
Mrs Butcher
Dear Sirs
Many thanks for your letter of 29 July and for your recommendation vouchers that, hopefully, I shall be using in the future.
You asked for my comments on your service and installation. Firstly, Mr Les Roots, your sales person was charming, efficient and provided answers to any queries that either my wife or I had to pose. He was also helpful in making his own recommendations relative to the product.
On the installations side, they arrived at the prearranged time, despite Simons injury that hampered his movements, he and the two assistants worked efficiently, were polite and carried out the installation without fuss. We were impressed.
Overall I would have no hesitation in recommending your company.
Yours faithfully,
Neale B. Miller
Dear Mrs Horsey
Thank you for your letter of the 5th August 2011 and for enclosing the recommendation vouchers.
We are absolutely delighted with the awning and despite the inclement weather recently, it has made an enormous difference to the temperature in our kitchen on a hot sunny day and we are pleased with the choice of material. A huge success.
The two fitters were very professional, got down to business and had the awning up and running in no time. They were a pleasure to have around.
Please extend our regards to Mr Roots and thank him for his initial advice.
Yours sincerely
Mr & Mrs Murray
Dear Mrs Horsey
Thank you for your letter dated September 7th acknowledging the payment of our balance.
I can tell you that the service and finish on the work was excellent. Your two fine lads turned up on the appointed day, were welcomed with a cup of coffee and got straight on with the job. They hardly stopped they just quietly got on with it. They were finished by 2-30 in the afternoon and left the site impeccably tidy.
Intending to reduce maintenance when we are a lot older than we are now we deliberately chose a small house - thing is it is just that tad too small. Because of the position of the gates, central heating fume outlets, windows and what all a conservatory was out of the question. Your Veranda was just the solution we needed. The heater is very effective and it is very likely that this year we will have our family Christmas lunch out on the patio instead of being cramped in the kitchen!
I will email a photograph separately - please feel free to use it.
Grand Job Thank you
David & Chris Alexander
Dear Miss Mouatt
I refer to your letter of the 16th August and I write to express my complete satisfaction with the verandah that I purchased from your good selves and its recent installation.
The product itself is impressive in its solidity and smart appearance and your installation team were friendly and efficient. There was a query re one of the heaters that were supplied but this has now been resolved to my entire satisfaction.
Many thanks and congratulations on an excellent product!
Yours sincerely
S J Allen
Dear Sir/Madam
What can we say!
We are writing to express our delight with our Veranda as supplied and installed by yourselves. It certainly has enhanced our quality of life.
We are so pleased with the service we received from the response to our initial enquiry through to the finished product.
We were treated with courtesy by every member of your personnel. Everyone that we dealt with demonstrated a high standard of knowledge and efficiency.
The standard of materials and workmanship to be exemplary.
We look forward to many hours of enjoyment outdoors.
Yours sincerely
Jenny & John Barrett
Dear Sirs
Thank you very much for supplying and fitting the awnings to my bungalow - I am delighted with them and the service your staff provided.
My neighbours have all told me how much they like the awnings.
Thank you all very much.
Yours sincerely
Miss Eaton MBE
Miss D Mouatt
Just a quick note to say, that I was most impressed with the quality and speed of the fitters who installed my garage door, we are very pleased with the installation, it has added the finishing touch to our house.
If we decide to have anything like that done in the future, I would not hesitate to contact your company.
Dave King
Dear Miss D Mouatt
Just a few words to let you know that the service we received from Nationwide Home Innovations was very satisfactory from the representative to the installation.
Thank you from
G Fildes (Mrs)
We would like to thank you for the excellent installation carried out, and the first class service from the two groups of technicians. We are very pleased as you can gather from this communication.
Mr & Mrs Graham
Dear Sirs
Would you please thank the gentlemen who fitted my Veranda. The day they arrived I was ill in bed. So I am afraid I hadn't even finished clearing the area. My mother tells me they even replaced my garden table. When I was well enough to view our Veranda I was very pleased with the work and will have a lot of enjoyment from there hard work.
Many Thanks
Mrs SE Munday
Dear Sirs
Our Veranda and Zip Screens were fitted in the last couple of days, and we're writing to say a big "thank-you" to the installation team - Matt Reeves and Darren Waterman. They were a pleasure to have about the place - professional, hardworking, polite and friendly. We were so impressed by their approach to quality, both of the installation itself and of leaving the site so clean and tidy each night. They are excellent ambassadors for your company.
We would also like to record our grateful thanks to, and appreciation of, Aaron Field, who had a very difficult job ensuring our order for the Veranda could be delivered in a rather tight space! Aaron was determined to make it all work for us, and ensured that everything was measured to the millimetre, which made the installation work smoothly.
We would have no hesitation in recommending your products and service to anyone who'll listen! Thanks a lot to the entire team in the factory and office as well as the specific individuals we've had the pleasure of meeting.
Yours Faithfully
Ian Baron
Dear Miss Mouatt
Thank you for the receipt of the balance payable on the installation of my Veranda.
I greatly appreciate your careful, professional approach to the design and installation.
The finished product looks to be a quality and appropriate covering over my patio and will add much to my enjoyment of the garden.
Very best wishes to all concerned.
Sincerely
Sheila Chapman














