Introduction

Nationwide Home Innovations Ltd is known as the ‘Controller’ of the personal data you provide to us. Nationwide will not collect or retain any personal information such as your name, address, telephone number, or e-mail address, unless you choose to provide it. We only collect basic personal data about you which does not include any special types of information or location based information. Where you choose to provide it we collect your name, address, email and phone number.

Why we need your data

Nationwide Home Innovations uses the information collected from you to provide you with the information you have requested about our products, undertake legitimate business actives and to occasionally send you PR and marketing by post or email, where consent has been given.

What we do with your data

We use the information given to us to enable us to issue product brochures, provide written quotations, to make telephone and/or email contact and to process product orders. Nationwide Home Innovations will only process the information needed so that it can provide you with the information you have requested, to fulfil orders for products and for PR and marketing services.

All the personal data we process is processed only by our staff and we have a Data Protection regime in place to oversee the effective and secure processing of your personal data.

Where you provide consent, we will use your name, address and/or email address to inform you of our future offers and similar products. You can expect to only receive PR and marketing material from us once or twice a year. You can subscribe or unsubscribe at any time via phone (01929 554901) or email (sales@nationwideltd.co.uk). Unless specifically obtained, we will always work on the basis that you have not provided consent for us processing your information for PR and marketing purposes.

How long we keep your data

We are required under UK tax law to keep your basic personal data (name, address, contact details) for a minimum of 6 years.

The information we use for marketing purposes will be kept by us until you notify us that you no longer wish to receive this information.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site.

We use cookies to identify which pages on our website are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes. Cookies help us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

What are your rights

At any point whilst Nationwide Home Innovations is in possession of or processing your personal data you have the following rights:

• Right of access – you have the right to request a copy of the information that we hold about you.
• Right of rectification – you have a right to correct data that we hold about you.
• Right to be forgotten – in certain circumstances you can ask for the data we hold about you to be erased
• Right to restriction of processing – where certain conditions apply you have a right to restrict the processing.
• Right of portability – you have the right to have the data we hold transferred to another organisation.
• Right to object – you have the right to object to certain types of processing such as direct marketing.

If you have a query or wish to raise a complaint you can contact us by phone (01929 554901) or email (sales@nationwideltd.co.uk).